Safe betting: If you need a casino job, the odds are on your side

As a casino dealer, Shamikah Townsend knows when the odds will be in her favor.

And they are definitely now.

While working in one Atlantic City When I went to a job fair at another casino last year and a recruiter wanted to hire her as a craps dealer, I was surprised at how quickly she was in demand.

“She said,’I will pay you to move to you. Florida “In two weeks,” Townsend said. “I didn’t know Claps, so I had to tell her honestly, but I went out and learned it.”

On Monday, Townsend made her move and was hired on the spot at a job fair held by Ocean Casino Resort in Atlantic City.

Townsend is part of a big wave of employment in casinos across the country. Gambling halls are competing to add more staff while driving away customers and recovering from the coronavirus pandemic that led to staff reductions.

However, casinos are just one of many industries that are struggling to add new workers, competing with each other not only for casino workers, but also for people with experience in the hotel, restaurant and tourism industries. Notice that you are there.

Casey Clark, Senior Vice President of the American Gaming Association, a national industry association for the casino industry, said: “In a recent CEO survey, labor shortages are the number one concern across the country.

“”competition Talent is a major impediment to growth, and we are experiencing game expansion as customer demand grows, “he said. “When they happen together, those things are problematic.”

This has created innovative tactics, such as using virtual reality goggles at MGM Resorts International’s job fairs to allow applicants to experience what they’re doing before signing with a dotted line.

Atlantic City casinos are also discussing funding new transit options to get people to work at the casino from a distance. One possibility: It’s like Volgata signed a daily shuttle bus between the State Transport Authority and Atlantic City Casino and Camden in 2008. There is an hour trip throughout the state.

According to Clark, the gambling, amusement and recreation sector of the US economy in March employs approximately 1.65 million workers nationwide, or about 91% of the pre-pandemic workforce. AGA said there aren’t just numbers for employment at casinos.

Jorpo, President of Atlantic City’s Hard Rock Casino, is also Chairman of the New Jersey Casino Association. He estimates that 2,000 full-time and part-time casino jobs are currently open in Atlantic City. Here, the overall workforce of 22,000 is down from 49,000 in 2003.

“Especially last year, after the restrictions were lifted, we broke out of COVID and the labor supply became unavailable,” he said. “It was difficult for us all to find enough people. After meeting with everyone last week, we certainly know that all the properties have been hired.”

This has a very practical effect at casino resorts where it may not be possible to open all the rooms in the hotel or all the craps and roulette tables. According to executives, a restaurant that previously served 700 tables overnight could only serve 300.

As in other industries, workers enjoy the benefits of changing jobs and changing jobs after being unemployed for some time. The casino is increasing wages and profits and offers to train workers without the type of experience once needed just to step into the interview door.

“Everyone is trying to hire the same person,” he said. Bill Callahan, General Manager of Ocean Casino in Atlantic City. “We always need people.”

In some departments, “people who made $ 14 an hour a year ago could now make $ 16 or $ 17,” Callahan said.

Ocean has launched an in-house training program to teach people how to become a dealer. This is something most applicants had to learn on their own before, Callahan added.

Morongo Casino in Cabazon, California has been holding regular job fairs since December, with at least four job fairs scheduled for this month.

In North Carolina, an eastern band of Cherokee Indians said last month that two casinos in the state needed nearly 900 additional workers. Tribal leaders are considering recruiting workers from other countries and putting them in dormitories.

In West Virginia, a racetrack casino last month told state regulators that a labor shortage has prevented it from running at full power for the third consecutive year.

Townsend, a newly hired dealer in Atlantic City, says the situation is in good harmony.

“I wanted to move up and improve my situation. These places now have to compete with others for workers and need money,” she says. I did.


Follow Wayne Parry on Twitter at www.twitter.com/WayneParry AC.

Safe betting: If you need a casino job, the odds are on your side

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