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Why some employees resist delegation from managers

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Imagine the last time your boss delegated a task. Did you recognize the request as a sign of strong leadership or as your manager neglecting responsibility? After all, did you complete the task successfully, or did you find a way out of the task?


According to a new study at the Buffalo University School of Business, your answers to these questions may depend on whether your boss believes you are competent and your gender.

‚ÄúReading popular business publications, you’ll find that articles that support delegation are very effective. leadership Kalan Norris, a postdoctoral fellow at the UB School of Management and lead author, describes “actions that empower workers.” They see unsupported managers who avoid making decisions and doing sneaky work and react accordingly. “

As Norris explains, mandates allow leaders to be autonomous, productive, and Rewarding work Among employees. However, in this study, which will be published online and printed in the Journal of Leadership and Organizational Studies, in some circumstances employees negatively perceive delegation as laissez-faire leadership or lack of leadership. I understand.

Next, researchers found that employees tended to passively and positively resist managers’ instructions when they considered delegation as practical leadership. According to the author, this “dysfunctional resistance” costs US companies about $ 50 billion annually.

“If an employee thinks his manager is just spoofing an unnecessary task, he probably won’t fight back openly,” said the research co-author, UB School of Management’s organization and talent. Associate Professor Dr. James Lemoine said. “Instead, they may make half-hearted efforts or pretend not to forget or understand the request.”

Researchers surveyed approximately 150 employees at various levels of mental health care organizations and analyzed their perceptions of delegation, confidence in managers’ abilities, and reported resistance behavior.

When employees were uncertain about their boss’s abilities, their reaction was gender-dependent. “Women were more likely to benefit managers with suspicion and react positively to the delegation, while men quickly jumped to the conclusion that managers were lazy and avoided leadership responsibilities,” Lemoin said. Says.

Conversely, when employees believed their managers were more competent, researchers did not find a significant link between that belief and the perception of delegations of either gender. In other words, their reaction to the manager’s delegation was based on other factors, positive or negative. Perhaps the type of task and the communication around it.

“Overall, delegation can be effective for leaders and organizations, but according to our research, Unintended consequences Norris said, “For a successful delegation, the manager must jobsCommunicate openly and make sure your subordinates understand their intentions, expectations and needs. Especially if the team is working remotely. ”


Informal leadership burden


For more information:
Kalan R. Norris et al, is it laissez-faire leadership or delegation? A deeper investigation of oversimplified leadership phenomena, Journal of Leadership & Organizational Studies (2021). DOI: 10.1177 / 1548051821997407

Provided by
Buffalo University

Quote: The reason why some employees resist delegation from managers (July 29, 2021) is from https://phys.org/news/2021-07-employees-resist.html July 29, 2021 Got the day

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Why some employees resist delegation from managers

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